Represented in New Zealand by Soft Solutions for more than 10 years
Soft Solutions has helped more than 600 customers with the 90+ IT Management Solutions that are powered by ManageEngine.
We have in-house technical experts that provide free pre-sales assistance to anyone evaluating their solutions.
We also offer professional services for implementation or consulting and training at affordable prices.
Meet The ManageEngineNZ Team
Senior Pre-sales Solutions Engineer
Dhruv is a technology enthusiast professional who is available to assist you with technical or sales queries for all ManageEngine product and organise demos.
Senior Enterprise Solutions Engineer
Kris has an extensive experience in IT Security, managed ICT services & Service Management. Kris looks after the implementation and services for ManageEngine solutions.
ManageEngine has 90+ products for many different purposes, here are some of the most popular solutions!
Endpoint Management Solutions
With the ever-growing number of laptops, desktops, tablets and mobile devices (or otherwise known as endpoints) used in organisations, it becomes harder and harder to manage all the assets associated with each device. The best way to ensure all devices are managed properly is by implementing endpoint management software. ManageEngine offers multiple different endpoint management software that can assist IT teams to troubleshoot rapidly, improve productivity and security, and reduce costs. Solutions include Desktop Central, Mobile Device Manager Plus, Patch Manager Plus and more.
Help Desk Management
IT help desks are at the front-end of delivering a variety of IT services to end users, and no matter what industry your customers are in, it is important that they are prepared to run their IT help desks efficiently. With the assistance of IT help desk management solutions, it creates a one-stop solution for all end users to receive support and a centralised database for technicians to keep track of all support tickets. With ManageEngine there are different solutions and plans for IT help desk management, all depending on what type of support you need to offer. Solutions include ServiceDesk Plus, SupportCenter Plus, Remote Access Plus and more.
IT Security Management
No matter the size of your customer’s business, their data is still important! IT systems contain a lot of sensitive data, so it is important to have processes in place to securely and confidentially store that data, but also have it readily available if needed. IT Security Management software is essential for any business to manage, analyse, comply and protect. A large range of the ManageEngine products are focussed on IT security management, including EventLog Analyser, Firewall Analyser, Log360 and more.
Active Directory Management
- ADManager Plus
- ADSelfService Plus
IT Management for MSPs
- Password Manager Plus MSP
- ServiceDesk Plus MSP
App Management Software
- Applications Manager
- OpManager Plus
- NetFlow Analyser
Advanced Analytics for IT
- Analytics Plus
- Zoho Reports
IT Management from the Cloud
- Patch Manager Plus
- Cloud Security Plus
Our Customers Love Us, Here's why!
"It was fairly easy to configure ManageEngine Mobile Device Management with Knox and DEP... So far only once we used Mobile Device Management to track a stolen iPad. Overall good one stop mobile device management solution for Android, Apple, Chrome and Microsoft."
Reviewing Mobile Device Manager Plus
"ManageEngine's Service Desk application gives our system engineers immediate access as issues are raised, which means we can respond faster to problems as the occur. The user portal is simple for our users to create tickets and gives us the data we need when we need it"
Reviewing ServiceDesk Plus Enterprise
"We’ve gone from two or three people to 15 and now serve the needs of almost 700 users across 50+ sites … without ServiceDesk Plus and SupportCentre Plus, there’s just no way we could have coped."
Reviewing ServiceDesk Plus and SupportCenter
"The most adaptable, vendor agnostic and easy to use monitoring tool I’ve ever come across and the after sales support is awesome. One of the best, if not the best."
ManageEngine ServiceDesk Plus - A Journey of simplicity, change, choice and affordability Below is the full infographic:
IT departments moved away from shared mailboxes years ago, because it was a painful and inefficient way of handling requests. While implementing an IT helpdesk (ticketing) solution worked for IT, other lines of business still struggle with this daily. The...
Microsoft has announced that after January 14, 2020 Microsoft will no longer provide security updates or support for PCs running Windows 7. According to NetMarketShare’s data, 40.88% are still using Windows 7 – compared to the 37.44% who have moved on to the latest...