3CX have released their BETA version of its upcoming SP2 update. The SP2 BETA marks the hugely requested return of the 302 redirect functionality which allows the system to pass A-party CID on call transfer, hotdesking for supported phones, QR mobile softphone provisioning and a free SMTP account for use with system emails. This release also has the Linux ISO edition upgraded to Debian 9 with faster install times and memory requirements reduced. Please note the BETA is not suitable for production use. Check out the 3CX blog post for more on the bug fixes and new functionality. For more information contact our VoIP Team.
The Symbian Lesson
In the SofSol office there is a very friendly rivalry between the Android and Apple fanboys. I say friendly because no one really cares (Android Rules!!!). This did lead to an interesting article being shared which demonstrated a very different point – don’t dismiss potentially disruptive technologies. The article was published by Engadget in 2007 and covers how Symbian, Nokia, Microsoft and Apple felt about the then very immature Android mobile platform. Ten years on we know how well that went for 3 out of 4 of them. The point though is that it isn’t wise to dismiss something new out of hand, regardless of how you feel personally. In a few years it may turn your world upside down. Always be looking forward and be prepared to adapt. No one wants to end up like Symbian.
ServiceDesk Plus Level One training in Wellington
We have been training ServiceDesk Plus customers for many years and helping them get the best out of our solutions. Due to demand, we are hosting classroom style training starting in Wellington on the 29th of November. Incident Management is the core of a successful helpdesk, and our one-day ServiceDesk Plus training course will help ensure that you get the fundamentals right, and move on to build your service management on a solid foundation. The course will assist you with the initial configuration, creating an initial service catalogue, using the knowledge base, reporting and setting up and implementing Incident Management. Anyone new to ServiceDesk Plus or needs a refresher is the ideal candidate for this training and we will be hosting advanced training later. Cost: $450 per person (normally $500) and you can bring your colleagues for $350 per person. Click here for the full details or reach out to email@example.com to book your place.
Channel Dynamics Presents – The Trends in Cyber Security
Soft Solutions Ltd, in conjunction with SolarWinds MSP and Channel Dynamics would like to invite you to join us at the Fisher House in Highbrook (20 minutes south of the city centre) for a Trends in Cybersecurity briefing, delivered by Channel Dynamics Co-founder, Cam Wayland. Click here to register if you are interested in attending. Those that register to attend and sign up for a trial of SolarWinds RMM will also go into the draw to win an Apple TV 4K (T’s & C’s apply).
Supporting disadvantaged children through KidsCan
Soft Solutions is proud to be helping New Zealand to build a better future through KidsCan, a charity that provides basics such as food, raincoats, shoes, socks and basic hygiene items which enable children in low-decile schools to be more engaged in their education.