Welcome to the latest news bulletin from Soft Solutions – specialists in ICT distribution and procurement


3CX v15.5 SP3 officially released
3CX has released v15.5 SP3 of its popular PBX software that includes new functionality and bug fixes. This exciting release adds full official support between 3CX and Grandstream phones with official firmware and built in provisioning templates, Zoho CRM support, conference call and interface improvements and preparation for supporting IPv6. This update is available to all existing customers with active maintenance and is a simple update from the 3CX management console. Want to know more? Check out the 3CX blog post and the 3CX announcement video!
Ghost in the phone shell?
Phones ringing randomly? With the new interop between 3CX and Grandstream a new firmware was tested and developed to ensure the systems work well together. The new Grandstream firmware is available from the list of official firmwares on the 3CX website. This new support enables full CTI and support for CSTA with the 3CX web client which enables remarkable functionality. Due to the nature of how CSTA works, 3CX v15.5 SP3 sends CSTA notifications to phones to enable support with the 3CX webclient. Users using an older out of date Grandstream firmware will note ghost calls from these notifications to the phones after updating to SP3, and need to update their phone firmware to the official release. Upgrading to the latest firmware is simple and easy and documented for the Grandstream GXP16xx seriesGXP17xx series and the popular GXP21xx series of phones. For any questions around this, please touch base with our VoIP team.
Nuance Dragon 15 products update to 15.3
Nuance has this week rolled out Service Pack updates for their Dragon Professional Group & Legal products along with the consumer versions Dragon Professional Individual 15 and Individual Legal. The Service Pack addresses some known issues with Microsoft Office, adds a new web extension for Firefox and addresses previous usability issues associated with Firefox. Extensive testing has been done to bring even more features to Dragon customers. You should be prompted over the next few days to upgrade. Consumers of the Individual SKU’s will access their update via the support knowledgebase here.
Automated Patch Management from the Cloud
Patch Manager Plus now goes Cloud! With this new cloud solution, you can automate the entire patch management life cycle from patch detection to deployment and patch over 850 third-party applications from a single interface. Patch Manager Plus comes with a fully functional free edition with up to 25 computers suitable for SMBs. Contact our ManageEngine team to find out more about this solution.
Commitment vs. Involvement
George Mellor, President & CEO at KloudReadiness, recently wrote a post discussing the move to Cloud and adoption of IoT and how it takes more than simply being involved. You need to be commited. If you feel now is the time to make such a leap or of it’s something you’ve been considering you can find George’s post here.


Deploy OS Images with Desktop Central.
Take the first step in PC lifecycle management with OS deployment and reduce the total cost of ownership (TCO) by effectively managing your desktops and servers. With the new integration of OS Deployer with Desktop Central, you can now achieve the complete PC lifecycle management from a single web-based dashboard. Register for the webinar and join Arsh Singh on the 20th of February at 11:00am to find out more about this integration.
SolarWinds MSP User Group Auckland
Our first SolarWinds MSP User Group for 2018 is happening in Auckland soon. This is your opportunity to connect with other SolarWinds MSP partners and engage with each other around the different solutions, and learn from each other’s experiences with the products and being an MSP. The User Group will be held on the 23rd of February at the BNZ Partner Centre in Newmarket starting at 11:00am. If you are interested in attending you can register hereThis event is exclusive to SolarWinds MSP Partners only. If you are interested in learning more contact the SolarWinds MSP team.


Nuance Power Up Promotion 1st January to 30th June 2018
Is your summer holiday a distant memory? Nuance can help you towards your next one with their Power Up Promotion on Power PDF Advanced. Until the 30th of June 2018 all Power PDF deals registered with Nuance of 26 seats or more will be eligible for a greater margin and the chance to reward yourself or organisation with $5 per license or add Maintenance & Support for a possible $7 per license once the deal is closed. This is paid in the form of a Prezzy Card at the end of the promotion. On top of this there is a prize of $1,000 up for grabs for the reseller partner that registers and closes the highest number of deals in this 6 month promotion period. Terms & Conditions apply. You can register deals here, or contact the Soft Solutions Sales Team for more information.
Malwarebytes Competitive Cross grade Promotion
From now until the 30th of April 2018 Malwarebytes will be providing 40% margin for all competitive cross grade opportunities involving Malwarebytes Endpoint Protection and Endpoint Security which have a minimum of 10 licenses. This is the perfect opportunity for you to introduce this award-winning solution to your customers. Terms & Conditions apply. For more information please contact the Malwarebytes team.
Trend Micro now offering Great Incentives for MSP partners
Trend Micro recognise that getting your customers to convert to the Trend Micro MSP model has it’s challenges so they have come up with a cash incentive to help reward you for winning those new opportunities – between now and 31 December 2018, for every net new customer you on-board with Trend Micro MSP your business gets $1 on a Visa card to spend how you like. If you would like to learn more, or get signed up as a Trend Micro MSP partner contact the Soft Solutions team today.
Supporting disadvantaged children through KidsCan
Soft Solutions is proud to be helping New Zealand to build a better future through KidsCan, a charity that provides basics such as food, raincoats, shoes, socks and basic hygiene items which enable children in low-decile schools to be more engaged in their education.
Learn more about KidsCan
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