The many faces of ITSM-driven business improvement
7 real life stories from across the world.
Have you had enough of all the theories about ITSM best practices floating around? Looking for some firsthand IT service desk experiences to learn from?
You’re in luck! ManageEngine and ITSM.tools have partnered to put together an e-book that captures the real-life accounts of industry insiders who have been through it all. From a manufacturing company that identified the chink in its armor was the metric they had always relied on, to a European train company that used its ITSM capabilities to reduce maintenance costs, this e-book provides insights into the different ways ITSM can truly power your business operations and make a difference.
In this e-book you will learn,
Seven inspiring stories from top industry leaders from real life consulting and implementation situations.
Techniques and tips to leverage people, process and technology for better results in service management operations.
Insights on how to set objectives, charter course and take stock of what worked and what didn’t in ITSM improvement initiatives.
Discover different ways ITSM can truly power your business operations.
Fill the form to get your free copy of the e-book.