by Shav | Apr 6, 2023 | Enterprise Solutions, Latest News, ManageEngine
Do you run an IT service desk and are tired of hearing complaints about the workload management between your analysts? How can you address this? ServiceDesk Plus has a handy Technician Auto Assign feature that will automate the process and help simplify your life.... by Shav | Mar 23, 2023 | Enterprise Solutions, Latest News, ManageEngine
2023 NZ Cyber Security Summit (March 2023) Thanks to everyone who stopped by our stand and chatted with Kris and Paul. We hope you found the opportunity to discuss the ManageEngine solutions and catch up with our team in person. We look forward to seeing... by Shav | Mar 1, 2023 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine’s ServiceDesk Plus is a comprehensive IT service management solution designed to streamline IT operations and improve the overall efficiency of IT departments. However, did you know it can also be utilized by Human Resources (HR) teams to enhance their... by Shav | Mar 1, 2023 | Enterprise Solutions, Latest News, ManageEngine
2023 NZ Cyber Security Summit It’s the 9th year of the NZ Cyber Security Summit, and it will bring together the national cyber community. The ManageEngine NZ team are excited to attend, and they look forward to catching up with everyone in person.... by Shav | Feb 15, 2023 | Enterprise Solutions, Latest News, ManageEngine
Three best practices that are embedded in ServiceDesk Plus as features that can improve productivity within an organisation: ServiceDesk Plus, as an ITSM solution, aims to reduce tedious tasks and automate the process to help organisations increase agent productivity.... by Shav | Jan 24, 2023 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine ServiceDesk Plus is a powerful and versatile IT service management (ITSM) software that can be used for much more than just IT case management. In fact, it can be used for non-IT case management as well, making it a valuable tool for businesses of all... by Shav | Aug 31, 2022 | Enterprise Solutions, Latest News, ManageEngine
EziBuy Limited is a leader in the apparel and retail hardware space. They process around 1.75 million orders, with a 50/50 geographical split of customers between Australia and New Zealand. EziBuy Limited was confronted with three pressing concerns. Its key problem... by Shav | Aug 31, 2022 | Enterprise Solutions, Latest News, ManageEngine
How to manage Cloud costs efficiently in your organisation In this video, Andre (Sales Engineer – ManageEngine NZ) on how to manage cloud costs efficiently in your organisation. Learn about the common issues that can lead to poor cloud spending and how to solve... by Shav | Jun 29, 2022 | Enterprise Solutions, Latest News, ManageEngine
Are your organisation’s assets spread haphazardly? You can now track the entire life cycle of assets on an easy, drag-and-drop canvas. The new asset life cycle feature is now available in ServiceDesk Plus Cloud. Define the end-to-end life cycle of assets, in... by Shav | Feb 28, 2022 | Latest News, ManageEngine
Summer highlights from our ManageEngine NZ team We hope you had a great, fun and relaxing summer holiday too. Our ManageEngine NZ team shares their highlights below… Andre had a New Year’s getaway in Cambridge, enjoying every moment with friends and... by Shav | Dec 16, 2021 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine have planned an annual infrastructure maintenance on their primary Data Center in the USA on 25th December, 2021, between 06.30PM and 09.30PM PST (03:30PM NZT and 6:30PM NZT), and on 1st January, 2022, between 06.30PM and 09.30PM PST (03:30PM NZT and... by Shav | Nov 30, 2021 | Enterprise Solutions, Latest News, ManageEngine
ManageEngine commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to examine the potential ROI of Service Desk Plus. The independent study concluded that organisations can achieve benefits up to a net present value of $2.08 million, with a... 