SolarWinds MSP Channel Update

Easily manage clients’ passwords and documentation   Password management has evolved beyond spreadsheets (or worse, post it notes). These days, it’s not just about recalling clients’ passwords, but how to update and expire them. When staff change, how do...

SolarWinds MSP and Soft Solutions

SolarWinds MSP helps you run your MSP business with efficiency and ease! A scalable, end-to-end IT service management platform built for MSPs of all sizes—from the one-person shops all the way to 100+ employee powerhouses, so when you grow SolarWinds MSP grows with...

Always Learning, Always Growing…

That’s the best way for me to describe my on-going interaction with LogicNow’s MAX RemoteManagement solution. I’ve been managing the LogicNow brand for Soft Solutions coming close to 7 years now and after a recent trip to Edinburgh, Scotland for the Global...

Selling the importance of a Patch Management Service

    Let’s not try to pretend that patch management is an exciting subject. It’s not. Convincing clients of its importance can, however, be tricky. Non-technical people have no interest whatsoever in a newly discovered “buffer overrun vulnerability.” To them,...

LOGICnow buys Mac MSP platform

LOGICnow have recently announced the acquisition of Mac MSP, a leading provider of Managed Services tools for Apple Mac devices. With the incorporation of the Mac MSP features and functionality into the RemoteManagement platform, LOGICnow are continuing their...

Keep your IT resolutions with MAXfocus RemoteManagement

For individuals, most New Year’s resolutions can slip; but for businesses, resolutions need to stick. Crucially the IT goals you set at the beginning of the year can make or break business performance for the coming months. No matter what your goals for 2016...