Selling the importance of a Patch Management Service

    Let’s not try to pretend that patch management is an exciting subject. It’s not. Convincing clients of its importance can, however, be tricky. Non-technical people have no interest whatsoever in a newly discovered “buffer overrun vulnerability.” To them, this just...

LOGICnow buys Mac MSP platform

LOGICnow have recently announced the acquisition of Mac-MSP, a leading provider of Managed Services tools for Apple Mac devices. With the incorporation of the Mac-MSP features and functionality into the RemoteManagement platform, LOGICnow are continuing their...

Keep your IT resolutions with MAXfocus RemoteManagement

For individuals, most New Year’s resolutions can slip; but for businesses, resolutions need to stick. Crucially the IT goals you set at the beginning of the year can make or break business performance for the coming months. No matter what your goals for 2016...

Take Control with MAXfocus

Would you like to get your hands on a widely-respected, but expensive, remote control solution for just 50 cents a month? Do you require Remote Access for customers using Mac OSX? An essential tool for any Managed Service Provider offering RMM services is a powerful...

RMM Tools – Helping IT Pros rest during the holiday season

Uninterrupted holiday time is something many IT professionals find hard to obtain. Hardware, software and users all seem to have an innate psychic ability to ascertain exactly when those responsible for networks are trying to enjoy some time away from the office. As a...

Field guide to Offsite DR

A slight confession – I used to be guilty of the following mindset occasionally during my consultancy days. As tech soldiers we typically think we are experts with all we touch, with instant answers from Google when the mythical IT nightmare comes stomping. We...

Vendor Watch – Make it hard to penetrate all the layers

In all likelihood you have had customers who have been victims of a malicious piece of malware or had valuable data stolen through a well-orchestrated hack. Many organisations that suffer these and other attacks fail to take the proper precautions to prevent...

Seminar – How to grow your IT business with Managed Services

Are you curious about learning more about the benefits of the Managed Services Model over the traditional Break Fix method? If so, you should join us for an informative event. LogicNow, the creators of MAX RemoteManagement, the world’s most widely used Managed...

Exploring Jurassic World with MAXFocus and Soft Solutions

This past week LogicNow and Soft Solutions hosted an event to meet some of our MAXFocus service providers and of course enjoy the new blockbuster, Jurassic World. Tom Boot from LogicNow was also kind enough to share some of the new features and updates that are just...