3CX and the art of the Simultaneous Call

There is a famous carpentry proverb that states “measure twice and cut once”. The idea behind the saying is to emphasise accuracy when cutting materials. This makes sure time and resources are not wasted during a project. Accurate measurement and planning are keys to...

VoIP Channel Update

In this update: 3CX version 16 – update 5 Grandstream – loyalty price tiers 3CX WebMeeting capacity extended Coming out of lockdown with 3CX Our most recent webinars Latest tips and tricks 3CX technical certifications Case studies – local stories to...

Push technology’s coming in 3CX v16 update 5

3CX v16 update 5 was just released on April 23. Alongside the usual bug fixes, there is support for the new flavours of Push technology to work with HTTP/2. Importantly with HTTP/2 is that it’s only supported by Microsoft on Windows 10, Server 2016 and up, or by...

VoIP Channel Update

In this update: Critical update – hotfix for v16 Update 4 and Update 5 Alpha Time to upskill with 3CX – online training Version 15.5 End Of Life from 1st July 2020 Critical update – hotfix for v16 Update 4 and Update 5 Alpha   In response to the...

VoIP Channel Update

In this update: 3CX version 16 – update 5 Alpha Grandstream new releases for 2020 3CX technical preview – SBC High Availability (HA) Clustering Grandstream featured products 3CX smartphone apps Our most recent webinars 3CX Partner Programme –...

How to handle call flows during holiday hours

With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how...

VoIP Channel Update

In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 – update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme – annual sales goals Blog articles Case studies – local stories to...