How to handle call flows during holiday hours

With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how...

VoIP Channel Update

In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 – update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme – annual sales goals Blog articles Case studies – local stories to...

VoIP Channel Update

In this update: 3CX version 16 – update 3 is live 3CX’s exciting product roadmap 3CX CFD (Call Flow Designer) updated Soft Solutions webinar series recap Grandstream GRP carrier-grade range 3CX Partner Programme Blog articles Case studies – local...

VoIP Channel Update

In this VoIP update: 3CX version 16 – update 3 Alpha 3CX Technical Certification training – Palmerston North August webinars Grandstream GRP carrier grade IP phones 3CX WebMeeting updated 3CX CFD update Grandstream introduce new SIP speakers 3CX user...

VoIP Channel Update

In this update: 3CX version 16 3CX Quick Reference Guide 3CX road map – Update 1 preview 3CX technical training Grandstream – new DECT technology Got 3CX customers on 16-SC Standard free 1-year trials, expiring soon? WiFi Voice – ready for the real...

3CX launches v16 of their IP PBX

Now more than ever customers are switching from a traditional PBX to an IP PBX.  3CX has stamped its mark as a leading provider in the VoIP space. With the launch of version 16 last week, the product introduces much longed for features. 3CX is well known for its...

Soft Solutions Chargeable Professional Services

Soft Solutions is most commonly known for the distribution of a wide range of IT solutions, including VoIP solutions. As well as providing these solutions, one of our focuses is around enabling our partners working in the VoIP space. We know for partners entering this...