by Soft Solutions | Mar 30, 2020 | 3CX, Blog, VoIP
Collaborating when working remotely can often prove a challenge for organisations. It is extremely important for remote workers to communicate easily and freely, as if they were sitting next to each other. As well as using 3CX WebMeeting internally, we are... by Soft Solutions | Mar 19, 2020 | 3CX, Blog, VoIP
Worldwide, business leaders are looking at ways for staff to work remotely from their own virtual offices. A key consideration is keeping staff in touch with each other to collaborate, make / receive calls and work efficiently regardless of location. Learn how to best... by sofsol | Mar 18, 2020 | 3CX, Blog, VoIP, VoIP Update
In this update: Critical update – hotfix for v16 Update 4 and Update 5 Alpha Time to upskill with 3CX – online training Version 15.5 End Of Life from 1st July 2020 Critical update – hotfix for v16 Update 4 and Update 5 Alpha In response to the... by sofsol | Feb 26, 2020 | 3CX, Blog, Grandstream, VoIP, VoIP Update
In this update: 3CX version 16 – update 5 Alpha Grandstream new releases for 2020 3CX technical preview – SBC High Availability (HA) Clustering Grandstream featured products 3CX smartphone apps Our most recent webinars 3CX Partner Programme –... by sofsol | Feb 5, 2020 | 3CX, Blog, VoIP
We are pleased to advise that 3CX’s Global Trainer, Nicholas Paras, will be in Auckland this February to conduct 3CX Intermediate and Advanced training sessions. In person training has great benefits for the attendees – the opportunity to be able to ask the... by Soft Solutions | Jan 31, 2020 | 3CX, Blog, VoIP
There are numerous ways to set up IP phones with a PBX system. A common method is via Plug and Play (PnP) provisioning – where a phone announces itself via multicast on a local LAN. Phones can also be set up remotely via STUN (Session Traversal Utilities over... by Soft Solutions | Jan 28, 2020 | 3CX, Blog, VoIP
Congratulations to everyone who made it through 2019! I had the pleasure of travelling around NZ as the technical trainer for 3CX’s Basic, Intermediate and Advanced courses last year. It was fantastic seeing the high level of engagement and most notably, passed... by Soft Solutions | Dec 10, 2019 | 3CX, Blog, VoIP
3CX has just released v16 Update 4 Beta. This is hot on the heels of the Alpha release, a couple of weeks ago. Along with bug fixes they have included new functionality around backup protocols and the web client. The 3CX web client now has a plugin available for users... by Soft Solutions | Nov 29, 2019 | 3CX, Blog, VoIP
With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how... by sofsol | Nov 27, 2019 | 3CX, Blog, Grandstream, VoIP, VoIP Update
In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 – update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme – annual sales goals Blog articles Case studies – local stories to... by Soft Solutions | Nov 26, 2019 | 3CX, Blog, VoIP
I’ve found during 3CX training sessions, that our partners get fantastic value in attending. They can ask more in-depth questions and discuss upcoming deployments. A common theme this year has been around remote deployment and “hub and spoke” configurations. This is... by Soft Solutions | Oct 31, 2019 | 3CX, Blog, Grandstream, VoIP
During 3CX training events for the Basic, Intermediate and Advanced certifications, I cover off how to provision phones locally, via STUN and using a session border controller (SBC). The key way this works is 3CX generates a configuration file for the phone with the...