Important preparation for 3CX v16 update 3

3CX is well known for their frequent service pack updates. They enrich the functionality and features of their PBX system. On occasion these updates are substantial enough that it changes the underlying infrastructure of the system – a PBX as feature-rich as 3CX...

Importance of keeping 3CX up to date

We all hear about the major new features 3CX releases as they update their software, but what you may not be so aware is just how many minor fixes and updates happen below the radar – things that have not affected you or your clients until something is changed...

VoIP Channel Update

  In this update: 3CX version 16 – update 2 is now live 3CX CRM integration 3CX Partner Programme webinar VoIP for business is a no-brainer, but what about home? Marketing materials Professional services Firmware for IP phones Soft Solutions’ YouTube...

VoIP Channel Update

In this update: 3CX version 16 – Update 1 3CX Technical Trainings Accor Hotels and Grandstream Changes to 3CX price discounts 3CX Skills Based Routing Grandstream launches GRP series IP phones Lessons your VoIP phones can learn from the movie Interstellar How to...

How to practice better VoIP security

We all know that any internet facing application needs to have security as a core focus. Thankfully Zero Trust Architectures are becoming more common as network and sysadmins adopt better security practices in light of news around 0 day exploits, botnets and general...

VoIP Troubleshooting

Capturing traffic for VoIP troubleshooting When troubleshooting VoIP issues, there are a few ways to get the details needed for both Soft Solutions and our vendors to assist. This will be along the lines of increasing the logging verbosity within 3CX, generating the...