by Will Lai | Sep 23, 2019 | 3CX, Blog, VoIP
3CX is well known for their frequent service pack updates. They enrich the functionality and features of their PBX system. On occasion these updates are substantial enough that it changes the underlying infrastructure of the system – a PBX as feature-rich as 3CX... by Soft Solutions | Aug 30, 2019 | 3CX, Blog, VoIP
With a production budget of $20 million Steven Spielberg created a movie masterpiece that grossed $300 million worldwide on release. Close Encounters followed the story of a man who has a life changing experience due to an encounter with an UFO. Without spoiling too... by Soft Solutions | Aug 27, 2019 | 3CX, Blog, VoIP
We all hear about the major new features 3CX releases as they update their software, but what you may not be so aware is just how many minor fixes and updates happen below the radar – things that have not affected you or your clients until something is changed... by Soft Solutions | Jul 16, 2019 | 3CX, Blog, VoIP
We’ve found a common query from our resellers when it comes to VoIP training. This is a two-fold query as is, not only for the resellers themselves but also their customers. Soft Solutions’ regularly travel the country for the larger training seminars, however this is... by sofsol | Jul 9, 2019 | 3CX, Blog, Grandstream, VoIP, VoIP Update
In this update: 3CX version 16 – update 2 is now live 3CX CRM integration 3CX Partner Programme webinar VoIP for business is a no-brainer, but what about home? Marketing materials Professional services Firmware for IP phones Soft Solutions’ YouTube... by Soft Solutions | Jun 20, 2019 | 3CX, Blog, VoIP
A common question I come across during 3CX planning pre-implementation, is how to set up remote extensions with the phone system. 3CX features a few ways to achieve this which I generally cover off during 3CX intermediate and advanced technical training. This is... by sofsol | Jun 11, 2019 | 3CX, Blog, Grandstream, VoIP, VoIP Update
In this update: 3CX version 16 – Update 1 3CX Technical Trainings Accor Hotels and Grandstream Changes to 3CX price discounts 3CX Skills Based Routing Grandstream launches GRP series IP phones Lessons your VoIP phones can learn from the movie Interstellar How to... by Soft Solutions | May 29, 2019 | 3CX, Blog, VoIP
I’m a big fan of the movie Interstellar. Aside from thoroughly enjoying the flick, a lot of the science behind it was well researched. There is a phenomenon that occurs in our analogue world due to the curvature of spacetime that Einstein proposed with General... by Soft Solutions | May 1, 2019 | 3CX, Blog, VoIP
We all know that any internet facing application needs to have security as a core focus. Thankfully Zero Trust Architectures are becoming more common as network and sysadmins adopt better security practices in light of news around 0 day exploits, botnets and general... by Soft Solutions | Apr 16, 2019 | Blog, VoIP
Capturing traffic for VoIP troubleshooting When troubleshooting VoIP issues, there are a few ways to get the details needed for both Soft Solutions and our vendors to assist. This will be along the lines of increasing the logging verbosity within 3CX, generating the...