You can now access these SolarWinds MSP solutions as standalone versions, without RMM being a prerequisite.
Take Control Plus
Take Control Plus is a remote support solution that lets your techs access nearly any platform or device, to solve issues quickly. It delivers clear visibility and communication capabilities, to solve technical problems fast. It offers advanced troubleshooting, communication and advanced security features.
Technicians need sharp, powerful tools to diagnose issues quickly and ensure customers get the service they expect. SolarWinds Take Control Plus offers some of the most advanced troubleshooting, communication and security features to get the job done fast and right. It not only provides clear dashboards and data to help you optimise business efficiency. But also flexibility to brand and configure elements to fit your business needs. A simple and pleasant end user experience is always the IT support professional’s goal. Fast, easy connection and fluid communication is critical. To make sure end users and technicians resolve issues swiftly, the first time. Learn more.
MSP Manager was specifically designed to make ticketing and managing your operation more efficient. It provides simple ticketing, knowledge management, task management, scheduling, and billing features. It provides a quick ticket feature, that you can access from any screen whenever you need it.
The MSP Manager Mobile app puts the information technicians need to solve customer problems right at their fingertips. From the app, customers can open/work tickets, track their time, view customer information, view ticket histories, access device passwords and more. It helps cut down your billing time and it tracks every billable moment. You can apply the correct contract rates. When the times comes, it is simple to batch export invoices directly to your accounting software. Learn more.
Risk Intelligence is a tool that calculates the real-time risk of a data breach in financial terms. This then helps you build a strong business case for data protection, and triage the most important problems to tackle. It roots out sensitive data and potential vulnerabilities. No matter where they are stored, providing actionable insights for sensitive data protection so you can mitigate the risk.
SolarWinds Risk Intelligence points out the vulnerabilities that could lead to a data breach. Beyond identifying at-risk data, it will help tighten your security. It helps businesses tackle PCI DSS compliance by discovering payment information in even the hardest-to-locate areas. Learn more.
Curious how these solutions improve your operations? Want to know more about these standalone versions? Reach out to firstname.lastname@example.org for more details.