Easily manage clients’ passwords and documentation


Password management has evolved beyond spreadsheets (or worse, post it notes). These days, it’s not just about recalling clients’ passwords, but how to update and expire them. When staff change, how do you securely grant and revoke access to your clients’ systems? Can you demonstrate critical compliance requirements, when safekeeping their access details?


Introducing SolarWinds Passportal + Documentation Manager. It’s a tool purpose-built for MSPs’ needs. As a feature available with SolarWinds RMM, it manages passwords and documents so your technicians don’t have to.


Passportal offers credential injection, reporting, auditing and password change automation. You’ll manage risk while standardising service delivery. Better still, you’ll also shorten incident resolution times. Everything your technicians need to provide service, is a click away.


With Documentation Manager, you can store a site’s operating procedures, knowledge base articles, SSL certificates and installation or license files in one place. There’s also relationship mapping between items.


Intrigued? For more details, view the solution sheet. For queries or demo requests, email us at swmsp@www.sofsol.co.nz.


Minimise downtime with next-generation anti-virus technology


Security threats multiply and morph constantly. As soon as a new threat is resolved, hackers find the next weakest attack surface to exploit. As a MSP, your customers expect you to keep them protected.


Introducing Endpoint Detection and Response (EDR), a next-generation cyber security solution. Available as a part of SolarWinds RMM, it detects, prevents and automatically responds to attacks. Using machine learning, the system determines how to best respond – adjusting itself over time. It does so without needing signature updates or checking of online reputation scores. Eight behavioural AI engines analyse multiple data points, to identify threats.


You set policies for each customer, pre-determining what happens when a threat strikes. Decide what traffic is allowed, and a range of recovery and quarantine options. Automatic rollback also means compromised files are restored to their pre-attack, healthy state.


Managed anti-virus is still available if your clients’ security concerns (or budget) are lower. However, EDR is the latest, most powerful tool available to minimise downtime. To learn more, view the solution sheet. A 40-min video overview is also available here. For queries or demo requests, email us at swmsp@www.sofsol.co.nz now.


Win a $1500 Smart Home pack, with SolarWinds


Simply start a free trial of Passportal, Endpoint Detection & Response (EDR), Remote Monitoring & Management (RMM) or Backup to be in the draw to win a $1500 Smart Home pack. Just ensure your business isn’t already using the product trialled, to be in the draw. The prize pack includes:


  • 1 x Amazon Echo Show – RRP $350
  • 3 x Philips Hue light bulbs – RRP $90
  • 2 x TP-Link Smart Wifi plug – RRP $88
  • 1 x Ring video doorbell – RRP $200
  • 2 x Arlo HD security cameras – RRP $750


All trials started before September 30, 2019 are included in the draw. Winner will be randomly selected on October 1, 2019 and announced on sofsol.co.nz. For product queries or trial set up requests, email us at swmsp@www.sofsol.co.nz.


Trial RMM to get an Amazon Echo


Keen to get started towards a smarter home? Every Remote Monitoring & Management (RMM) trial started by September 30, 2019 gets an Amazon Echo Dot (RRP $70) free. You’ll also be in the draw for the $1500 Smart Home pack. RMM lets you check your clients’ devices anytime, anywhere. Manage patches, offer web protection, data analytics, antivirus and backups from a single dashboard. You can also add devices without any long-term commitments. For further queries or trial set up instructions, email us at swmsp@www.sofsol.co.nz.


Share your thoughts, to get a $50 Noel Leeming gift card


Simply share what your favourite SolarWinds product is, and why. We’ll then send a $50 Noel Leeming gift card as thanks. Record yourself, then post the video to LinkedIn or Facebook. To qualify, you must be an active user of RMM or Backup.
  1. Record yourself answering either:
    • a) “SolarWinds RMM’s amazing because…”
    • b) SolarWinds Backup’s amazing because…”
  2. Add “#SolarWindsamazing” to the post.
  3. Email will@www.sofsol.co.nz confirming your name and social platform used.
All #solarwindsamazing hashtags verified, will be contacted on October 1, 2019 for gift card redemption.



The SolarWinds MSP Team at Soft Solutions Phone: 09 306 0450, Freephone: 0800 733 233, E-mail: swmsp@www.sofsol.co.nz