Join RMM’s Technical Training Day


Develop your SolarWinds RMM skills, at this upcoming Technical Training Day. The content is aimed at technicians with beginner-intermediate level RMM skills. You’ll learn how to use various tools and get industry best-practice tips and tricks.


Training is free for up to 2 technicians per partner. SolarWinds Sales Engineer, Jasper Fiet, will be running this day-long training session. He’s joining us all the way from the Netherlands.


Training covers:


  • Patch Management
  • Automation
  • Custom Services
  • Notifications
  • Optimisation (alert clean up, rule review, etc.)
  • Tools Review/Q&A (Backup, EDR, Mail Assure, etc.)
  • PassPortal
  • EDR
  • Backup
  • MSP Manager


Training details:


  • Date: Tuesday 12th November 2019
  • Time: 8:30am – 4:30pm
  • Place: Novotel Ellerslie, Auckland


Manage client passwords, without the fuss


SolarWinds PassPortal + Documentation Manager has launched. It’s purpose-built for MSPs’ needs. The tool manages passwords and documents, so your technicians don’t have to.


PassPortal offers password change automation, credential injection, auditing and reporting. You’ll manage risk while standardising service delivery. Better still, you’ll also shorten incident resolution times. Everything your technicians need to provide service, is a click away.


Furthermore, PassPortal has a white-label version that can be on-sold to your clients. Extend your service offering, by helping them manage / secure their own passwords directly.


Intrigued? For more details, view the solution sheet here. Better still, it’s free to use until 15 December 2019. For queries or demo requests, email us at


Anti-virus technology gets smarter


Endpoint Detection and Response (EDR) is the logical next step in anti-virus protection. Just launched, this next-gen security solution is powered by SentinelOne. It detects, prevents and automatically responds to attacks. Using machine learning, the system determines how to best respond – adjusting itself over time. It does so without needing signature updates or checking online reputation scores. Eight behavioural AI engines analyse multiple data points, to identify threats.


EDR is the most powerful tool available to minimise downtime. To learn more, review the solution sheet here.


EDR is normally $3.90 per device-month. However, replace your existing AV solution with SolarWinds EDR and the price drops to $2.60 per device-month (for the first 12 months). For queries or demo requests, email us at now.


The SolarWinds MSP Team at Soft Solutions Phone: 09 306 0450, Freephone: 0800 733 233, E-mail:

SolarWinds MSP