N-able MSP Manager
N-able MSP Manager was built from the ground up to make both ticketing and managing your operation efficient. It provides simple ticketing, knowledge management, task management, scheduling, and billing features.
Branded customer portal
Reporting dashboards
Mobile applications
Batch billing exports
Customer management
Quick, efficient ticketing
MSP Manager provides a quick ticket feature that you can access from any screen whenever you need it.
Captures customers details
Time tracking
Dashboard overview
Email-to-ticket creation
Captures service items
Better service on the go
The MSP Manager Mobile app puts the information technicians need to solve customer problems right at their fingertips. From the app, customers can open/work tickets, track their time, view customer information, view ticket histories, access device passwords and more.
Push notificiations
Detailed customer information
Fast ticket generation
Easy time tracking
Device and system information
Ticket management
Simplify your billing
MSP Manager helps cut down your billing time and it tracks every billable moment. You can apply the correct contract rates and when the times comes, it is simple to batch export invoices directly to your accounting software.