Manage Apple devices to increase your RMM revenue – webinar

With surging sales every quarter and WFH / BYOD situations increasingly popular, Mac devices are now common in the workplace. With over 55% of businesses now using an Apple device for work, it’s important these are being managed and monitored too.

MSPs can now step in to fully support these clients. Don’t turn away business due to not having the right tools to manage Mac devices. Join Rainesh Patel (Sales Engineer) next Tuesday August 31st at 2pm. He will go through N-able RMM and show how it now monitors Mac devices. As N-able continues toward the goal of providing a fully-fledged Mac solution, see what’s possible with RMM today. Learn more here.

Enterprise grade EDR for MSPs – webinar

Many MSPs face operational security challenges, like increased management complexity and cost. Legacy AV solutions often contribute to this. Unfortunately, most legacy AV models simply aren’t a match for more sophisticated, modern threats. Adding products may provide more coverage, but it also increases complexity and cost. Join this webinar tomorrow, Wednesday 25th August at 1pm, to learn how SentinelOne powers N-able’s EDR to go beyond traditional AV solutions. Click to learn more.

Soft Solutions Empowered – postponed

Due to the lockdown and uncertainty around group gatherings, these Christchurch / Wellington / Auckland breakfast seminars have been postponed. Thanks to those that registered. Look out for new dates when they’re announced in due course.

N-able improves billing visibility

A pain point that some resellers have shared with SharePoint, is the lack of visibility on which of their clients are being billed for the M365 SharePoint service. N-able has now introduced an enhanced display on the N-able Backup dashboard. This displays both detected and billable users for SharePoint.

Mail Assure’s new simplified log-in and latest updates

Mail Assure now has a new domain for faster access. Partners (admins and admin aliases) should use and enter their N-able SSO credentials. If you provide access to clients or end users, then they should use the login page at – or your branded version of this. Other updates can also be found here.

How to offer password management

Did you know 32% of ex-employees admit to having logged into an online account belonging to their previous employer, after they’d left? That uncovers endless potential risks for businesses, in a world where almost half of all cyberattacks are aimed at SMBs. If you aren’t offering password management as a service (PMaaS) to your customers, your competitors will be. Watch how to provide PMaaS easily and profitably, with N-able Passportal. Listen to Bill Lunam, CTO of Kinetics Group, who gives a MSP’s perspective on how Passportal Site helped his company. Watch here.

How to choose your customers (and other top videos on N-able’s new channel)

Hear from industry trailblazers as they share innovations and insights designed to help MSPs grow. N-able Studio puts key thought-leaders, all on one page. Discover why some customers should be fired, how to personally grow and lead better, how to convert break-fix customers to managed services, and more. There are 40+ short clips, with more being regularly added. Watch (and bookmark the site) here.

REvil attack – resources and support

N-able is continuing to monitor the Kaseya VSA REvil cyberattack, and are providing guidance to help partners monitor and protect against it. There is also support to the community at large. Learn more here.

Get real patch management

Keeping systems up-to-date, is crucial for keeping your clients productive and safe from vulnerabilities. With the right tools in place, you can free you and your team for other activities that expand your business and service footprint. N-able RMM is built to grow as you grow. It offers patch management that simplifies the entire process:

  • Gain greater control with patch exclusion policies. You customise the process as needed.
  • Schedule patching to take place at the least intrusive time, to protect customers’ productivity.
  • Leverage patching support for Microsoft Windows, macOS and third-party applications out of the box.
  • Manually approve or deny patches on devices, sites, customer accounts, or across your customer base.

Learn more about patch management in this feature sheet.

Improving efficiency through standardisation. Why Alt-Tech chose N-able Backup

Building a strong IT company requires making the right decisions to boost efficiency. For 15 years, Alt-Tech has emphasized these goals, making them a top 50 IT company in Canada. Hear Daniel Mitchell, CEO of Alt-Tech, share his wisdom and explain why the company chose to standardise on N-able Backup. Watch here.

Release notes – catch up on the latest updates

See what’s the latest features and enhancements, across N-able’s product range here.

The N-able Team at Soft Solutions

Phone: 09 306 0450, Freephone: 0800 733 233, Email:

Mac devices