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Happy new year from ManageEngine!

The new year, brings new opportunities. We look forward to providing you with the help and support, you need in 2021. Our team will also be out and about, at a few events in the coming months:

  • 24th February – NZ Cyber Security Summit, at Te Papa in Wellington
  • 25th March – Spark Golf Day, at Hamilton Golf Club
  • 25th March – A Few Quiet Yarns, in Auckland (venue to be announced).

If you’re also attending, we look forward to catching up in person and answering any ManageEngine questions you may have.

RMM/centralised management for MSPs – stay tuned

ManageEngine has made an exciting announcement. In the next few months, their first iteration of a fully-fledged RMM central platform will be released. It combines 3 of their industry leading platforms; OpManager MSP, Desktop Central MSP and ServiceDesk Plus MSP.

Combining the management of these dashboards into a single pane will simplify deployment, configuration, visibility and ensure MSPs (or distributed architecture customers) have more options, when considering what solutions to use. We don’t have more details yet, but watch this space!

ADManager user group – learn from product experts

It can be hard to automate user provisioning, especially when multiple teams working in silos are involved. Due to this, documentation and hand over processes are likely to be incomplete. Join this free online user group to learn how to use ADManager Plus more efficiently to tackle these issues. Learn how to automate AD objects and provision users faster, via templates / O365 integration.

In this 1-hour online meetup, you will learn about real life business use cases / challenges, solution insights, live demonstrations, have a Q&A session and more. This is a great opportunity for you to connect with ManageEngine’s product experts and fellow New Zealand users, to share what’s best practice. Join us on Wednesday 3rd March at 2:00pm.

ManageEngine recognised as top 10 PIM vendor

Due to the pandemic, remote working has shifted network boundaries. This intensifies the problem of privileged credentials being abused. Such credentials have been a hot target, for both malicious insider threats and external hackers. Stealing such sensitive data grants access to critical systems.

The Forrester Wave: Privileged Identity Management (PIM) report for Q4 2020, recognised ManageEngine as one of the top vendors in the privileged management space.

ManageEngine’s PAM360 has very high customer satisfaction. The report named its ease of use, solid integration across diverse platforms, and great customer support as key benefits.

Send announcements to mobile devices, with MDM


Have you been looking for a way to remotely notify users, by sending out announcements? Mobile Device Manager (MDM) Plus now supports announcements to mobile devices. MDM Plus allows IT admins to customise notifications based on an organisation’s requirements. You can also categorise announcements based on priority, and distribute them to device groups.

A message’s status can be monitored by admins, and you can receive acknowledgement when a user has viewed it.

Protect your organisation against Adrozek

Adrozek is a malicious browser modifier that is capable of stealing information. When installed on a user’s machine, it infects them with adware and wreaks havoc on organisations. It affects Google Chrome, Mozilla Firefox, Microsoft Edge and the Yandex browser.


Make sure you have implemented security policies to protect your employees against it.

Develop immunity against remote desktop / VPN based attacks


Gartner estimates only 12 percent of organisations globally are truly prepared for a disaster such as a pandemic. FEMA research mentions that 40 to 60 percent of small businesses never recover from a disaster. That’s why IT admins should have a fool proof strategy to deal with malicious VPN and RDP (remote desktop protocol) activities.

Learn more about how to secure your sensitive resources, VPN / RDP attacks. Check out this free, comprehensive guide on enabling MFA (multi-factor authentication) for VPN and machine logins – using ADSelfService Plus.


3 ways to cut Active Directory admin costs

Managing Active Directories (AD) via just native tools, can be a chore. With the increase in remote work and cloud adoption, today’s requirements are growing much more diverse. This makes AD management increasingly complex and time consuming for IT admins. It wastes your IT budget. Learn 3 simple ways to drastically cut down Active Directory administration costs.


Upcoming webinars:

Website, blog and live chat

Visit our local website for the latest news, events, promotions and blogs. We’ve also added a new live chat feature, if you would like to reach out.

Telephone Support NZ: 0800 634 357

Support Website:

Email Support: Each product has its own support email address which can be found on the support website.

Evaluation Support: same as above but if your trial is expiring soon, we can help.

Escalations: email ticket number and details to


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