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Gartner compares vendors’ Application Performance Monitoring solutions

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ManageEngine has been recognised for an eighth time(!), in Gartner’s Magic Quadrant 2020 for Application Performance Monitoring (APM). Their report gives an overview of the APM market and its latest trends. Learn how each vendor was evaluated against Gartner’s evaluation criteria.

Then see how vendors’ solutions weigh up to provide a simple, cost-effective and efficient application monitoring solution.

Download full report


Implementing ISO 20000? Get the guide

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What is ISO 20000? It is an internationally recognised standard for service management. It helps you cut costs, by aligning IT services and streamlining conformance to a set standard. ManageEngine’s comprehensive suite of IT management solutions helps achieve compliance. 


ISO 20000 describes a set of management processes, to help organisations deliver effective services. It’s divided into a number of parts, with ISO 20000-1 defining the necessary requirements of a service management system (SMS). These are mandatory requirements that organisations must fulfill. ISO 20000 is a widely accepted measure of IT service management processes within an organisation. The certification proves an organisation follows best practices, when delivering quality IT services.


Kris – our Solutions Delivery Manager, provides more details around ISO 20000 and how ManageEngine solutions can help achieve compliance, in this video.


Learn more


Is Zero Trust at the forefront of your IAM strategy?

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In IT security, trust is a critical component. With cloud adoption and digital transformation increasing among businesses, implementing security specifically for the network has evolved. IT security teams within a business, need the ability to enable access rights for users regardless of network, location or device.


By utilising the Zero Trust framework (with its underlying principle of “Never trust. Always verify”), IT security teams can verify a user’s identity before providing any necessary privileges. Zero Trust complements the identity and access management (IAM) framework. The IAM framework governs identities of different users and entities. Kris – our Solutions Delivery Manager, provides more details around identity and access management (IAM), in this video. Learn more about aligning your IAM strategy with Zero Trust, by downloading the e-book below.


Download e-book



Remote working essentials for IT teams


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With the current pandemic, a lot of businesses have opted to work remotely, even as restrictions ease. It is important to secure and manage your IT infrastructure effectively from anywhere, at any time.


ManageEngine have provided details on how their solutions can help with remote work enablement, remote task automation, remote work monitoring, remote IT service monitoring, remote access and security.


Learn more


OpManager security notification


ManageEngine considers your data’s security a top priority. That’s why this issue requires immediate attention. 

Some versions of:

  • OpManager / Plus
  • Network Configuration Manager
  • Netflow Analyzer
  • Firewall Analyzer
  • OpUtils


contain an unauthenticated servlet call vulnerability. ManageEngine are advising customers to protect themselves against this vulnerability immediately. Please read through this security advisory mailer, to check whether your installation is affected or not. If you have been affected, please follow the steps outlined to resolve it. If you need further details, visit ManageEngine’s support website. We are happy to assist further if needed.


Learn more


Upcoming webinars:





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Website, blog and live chat

Visit our local website for the latest news, events, promotions and blogs. We’ve also added a new live chat feature, if you would like to reach out.



OpManager security notificationTelephone Support NZ: 0800 634 357

Support Website:

Email Support: Each product has its own support email address which can be found on the support website.

Evaluation Support: same as above but if your trial is expiring soon, we can help extend it.

Escalations: email ticket number and details to


ManageEngine is distributed in New Zealand by Soft Solutions Ltd (Ph 09 306 0450 or email


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