As we learn to understand what works best in empowering employees to both collaborate, but also work as an individual, we see change in what technology can do to assist in this process. Communication is a vital element of collaboration, so ensuring modern communication solutions are something all of your employees have access to is beneficial. Have a look at some ways you can implement this technology in your workplace.


Video Conferencing/Calling

No matter where in the world your employees are, whether they’re in another country or just working from home, if someone can’t be at the meeting, why not conference call? With dedicated video conference call devices like the Grandstream GVC3210, you can turn any meeting room into a virtual conferencing space with ease. Seeing & hearing everybody over video can drastically reduce the risk of any message or intent getting obscured through long email chains, saving you time in having to clear up any misinterpretations. Although, video conferencing doesn’t just benefit your internal team, it gives your employees the opportunity to reach out to potential customers they could not previously reach.

Organisational Mobility

The topic of WiFi voice and video solutions has been a big one in 2018 (Read more on the topic on the Grandstream blog), and it shows no sign of slowing down for 2019. Devices like the Grandstream WP820 portable WiFi IP phone take advantage of existing WiFI networks and use them to build a communications solution that is powerful, easy to deploy and mobile. This gives your employees the freedom of being able to go anywhere in the office with a portable WiFi IP phone (given there is WiFi connection) is something that has never been a possibility before, and it opens up a lot of opportunities for collaboration. Grandstream also have a variety of Wireless Access Points which the phone can move through.

Executive Workstation Technology

No one spends more time at their desk than owners, CEOs, managers, and high-level executives, which is simply due to the large amount of work that goes into managing and organising a business and its internal teams. It is important that these people have a strong communication solution that works for them, that way they are always connected and ready if they need someone or if someone needs them. Devices like the Grandstream GXV3370 are great for people with these roles as they get the best of both worlds, with the devices having your classic IP phone as well as a large screen & camera, ready for video calling at any point.

Unified Communications Software

If you’re going to be using any of the above IP phones it is important that you have a strong PBX base that goes with it & Soft Solutions recommends 3CX, the industry-leading IP PBX solution. 3CX is a software-based phone system that can easily be implemented into any business and gives employees a one-stop location for all forms of communication (voice, instant message, video conference, etc). If you’re not planning on using any VoIP hardware, you have the option of using a softphone that is included within the 3CX software or you can look at alternative softphone applications, this allows for a desktop or mobile app that gives you a unified communications solution that is with you wherever you go. This is a great option for employees who are often on the go and need to have a communications solution that still allows for them to contact colleagues when needed.


Finding the right technology is the biggest step for any company looking to enhance organisational collaboration. Modern unified communication solutions allow business to easily work together from any location, develop ideas together in a convenient virtual space, and seamlessly engage with other teams to drive productivity. Because of this, it’s no wonder that unified communications deployments are starting to focus more on unifying collaboration.

If you’re interested in VoIP solutions or any of the specific products that are mentioned in this blog post make sure to get in contact with our sales team today.