by sofsol | Feb 5, 2020 | 3CX, Blog, VoIP
We are pleased to advise that 3CX’s Global Trainer, Nicholas Paras, will be in Auckland this February to conduct 3CX Intermediate and Advanced training sessions. In person training has great benefits for the attendees – the opportunity to be able to ask the... by Soft Solutions | Jan 31, 2020 | 3CX, Blog, VoIP
There are numerous ways to set up IP phones with a PBX system. A common method is via Plug and Play (PnP) provisioning – where a phone announces itself via multicast on a local LAN. Phones can also be set up remotely via STUN (Session Traversal Utilities over... by Soft Solutions | Jan 28, 2020 | 3CX, Blog, VoIP
Congratulations to everyone who made it through 2019! I had the pleasure of travelling around NZ as the technical trainer for 3CX’s Basic, Intermediate and Advanced courses last year. It was fantastic seeing the high level of engagement and most notably, passed... by Soft Solutions | Dec 10, 2019 | 3CX, Blog, VoIP
3CX has just released v16 Update 4 Beta. This is hot on the heels of the Alpha release, a couple of weeks ago. Along with bug fixes they have included new functionality around backup protocols and the web client. The 3CX web client now has a plugin available for users... by Soft Solutions | Nov 29, 2019 | 3CX, Blog, VoIP
With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how... by sofsol | Nov 27, 2019 | 3CX, Blog, Grandstream, VoIP, VoIP Update
In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 – update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme – annual sales goals Blog articles Case studies – local stories to... by Soft Solutions | Nov 26, 2019 | 3CX, Blog, VoIP
I’ve found during 3CX training sessions, that our partners get fantastic value in attending. They can ask more in-depth questions and discuss upcoming deployments. A common theme this year has been around remote deployment and “hub and spoke” configurations. This is... by Soft Solutions | Oct 31, 2019 | 3CX, Blog, Grandstream, VoIP
During 3CX training events for the Basic, Intermediate and Advanced certifications, I cover off how to provision phones locally, via STUN and using a session border controller (SBC). The key way this works is 3CX generates a configuration file for the phone with the... by Soft Solutions | Oct 30, 2019 | 3CX, Blog, Grandstream, VoIP, VoIP Update
In this update: 3CX version 16 – update 3 is live 3CX’s exciting product roadmap 3CX CFD (Call Flow Designer) updated Soft Solutions webinar series recap Grandstream GRP carrier-grade range 3CX Partner Programme Blog articles Case studies – local... by Soft Solutions | Oct 22, 2019 | 3CX, Blog, VoIP
When it comes to telephony (or VoIP), there have traditionally been 2 types of organisations I have come across. You have old school outfits that have been laying cabling and wiring analogue systems since the dawn of time and are used to crawling through small dusty... by Will Lai | Sep 25, 2019 | 3CX, Blog, Counterpath, Grandstream, VoIP, VoIP Update
In this update: 3CX’s new CEO 3CX version 16 – update 3 Beta, get prepared now Grandstream’s product roadmap Soft Solutions webinars – 26th & 30th September 3CX WebMeeting status Case studies – local stories to share? 3CX sales... by Will Lai | Sep 23, 2019 | 3CX, Blog, VoIP
3CX is well known for their frequent service pack updates. They enrich the functionality and features of their PBX system. On occasion these updates are substantial enough that it changes the underlying infrastructure of the system – a PBX as feature-rich as 3CX...