How to manually provision VoIP phones

There are numerous ways to set up IP phones with a PBX system. A common method is via Plug and Play (PnP) provisioning – where a phone announces itself via multicast on a local LAN. Phones can also be set up remotely via STUN (Session Traversal Utilities over...

How to handle call flows during holiday hours

With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how...

VoIP Channel Update

In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 – update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme – annual sales goals Blog articles Case studies – local stories to...

VoIP Channel Update

In this update: 3CX version 16 – update 3 is live 3CX’s exciting product roadmap 3CX CFD (Call Flow Designer) updated Soft Solutions webinar series recap Grandstream GRP carrier-grade range 3CX Partner Programme Blog articles Case studies – local...