by Dhruv Patel | Apr 8, 2019 | Blog, ManageEngine
IT changes are one of the main sources of outages, that easily impact a business’s production environment. Change management is an ITSM (IT Service Management) process that has been designed to mitigate such risks, however, it’s often difficult to follow. The top four...
by Soft Solutions | Apr 2, 2019 | Blog
Now more than ever customers are switching from a traditional PBX to an IP PBX. 3CX has stamped its mark as a leading provider in the VoIP space. With the launch of version 16 last week, the product introduces much longed for features. 3CX is well known for its...
by sofsol | Apr 1, 2019 | Blog, Enterprise Solutions, ManageEngine
ITSM ServiceDesk Plus Request Life Cycle can be used in organisations to: Guide technicians at each step. Restrict access to a group or an individual. Request information only when it’s required. Provide contextual notifications. Abort ticket processing....
by sofsol | Mar 28, 2019 | Blog, ManageEngine
Even the most effective webmaster struggles to overcome problems with SSL/TLS certificates. The top 5 challenges for a SSL manager are: Discovering all certificates in the network.Keeping up with vulnerabilities.Utilising private SSL certificates.Managing...
by sofsol | Mar 26, 2019 | Blog, Security Solutions, Trend Micro
Software Watch Email is still the major vector for malware, phishing and ransomware attacks. Yet many people still rely on gateway/cloud filtering products whose actual emphasis is to block spam. While spam is annoying, it’s a coarse filter when it comes to security....
by Soft Solutions | Mar 20, 2019 | 3CX, Blog, VoIP
Soft Solutions is most commonly known for the distribution of a wide range of IT solutions, including VoIP solutions. As well as providing these solutions, one of our focuses is around enabling our partners working in the VoIP space. We know for partners entering this...
by sofsol | Mar 19, 2019 | Blog, Enterprise Solutions, ManageEngine
When an employee leaves, sysadmins disable their user accounts and redirect emails, but usually don’t unassign their software licenses. Then when a new employee joins, new software licenses get assigned from the license pool. This leads to license wastage. While not...
by sofsol | Mar 19, 2019 | Blog, LogMeIn, More Solutions
LogMeIn is one of the world’s leading SaaS solutions, with over 14 products in its catalogue today. We are excited to be appointed as New Zealand’s exclusive distributor of LogMeIn’s range. In fact, we are the first territory distributor LogMeIn has...
by sofsol | Mar 15, 2019 | 3CX, Blog, VoIP
3CX are returning to New Zealand to run Intermediate and Advanced Technical Certifications in Christchurch this April. These events will take place on Monday 1st and Tuesday 2nd April 2019. Nicholas Paras, 3CX’s Technical Trainer is travelling from Cyprus to run...
by Soft Solutions | Mar 13, 2019 | Blog, Grandstream, VoIP
Do you know the three main necessary qualities for a unified communications solution? Every business wants to increase productivity and efficiency to make the most out of every day. Grandstream Networks provide award-winning solutions that allow small, medium and...
by Soft Solutions | Mar 12, 2019 | 3CX, Blog, VoIP
We are excited to share 3CX’s latest newsletter about the upcoming version 16 release. 3CX will be introducing new pricing to make your quotes even more competitive. The Standard edition feature set has been reduced and allows them to achieve price reductions of up to...
by sofsol | Mar 12, 2019 | Blog, Managed Services, Security Solutions, Trend Micro
Are you a Managed Services Provider (MSP) looking for a rock-solid IT Security Suite with a proven track-record and affordable pricing? Trend Micro’s Worry Free Security Services for endpoint protection, Hosted Email Security and Cloud App Security (for...
