by sofsol | Nov 1, 2018 | Blog, SolarWinds MSP
We were privileged to have thought leader Stephen Parker deliver presentations in Auckland and Christchurch this week in association with SolarWinds MSP, using CompTIA research coupled with his own insights. He provided some excellent guidance on where resellers...
by sofsol | Oct 30, 2018 | 3CX, Blog, VoIP
In this update: Important to Update your Firmware if you use Yealink IP Phones with 3CX Important to Update your Firmware if you use Yealink IP Phones with 3CX Yealink has released an important announcement for any customers using any of their IP Phones with 3CX...
by sofsol | Oct 23, 2018 | 3CX, Blog, Grandstream, VoIP Update
In this update: 3CX Technical Training – Almost Fully Booked Soft Solutions Technology Update Breakfast – Auckland Friday 9th November Grandstream launches WP820 WiFi Portable Phone 3CX 15.5 – Service Pack 6 & SSL Certificate Changes Soft Solutions VoIP Team...
by sofsol | Oct 22, 2018 | 3CX, Blog, Security Solutions, SolarWinds MSP, StorageCraft, VoIP
Soft Solutions would like to invite you to a Soft Solutions Technology Breakfast event at the Grand Millennium Hotel Auckland City on Friday 9th November. We will be kicking off at 7 AM sharp with a buffet breakfast feast as our in-house SolarWinds guru Arsh runs...
by sofsol | Oct 15, 2018 | Blog, Security Solutions, SolarWinds MSP
2018 has undoubtedly been one of the busiest years for IT, with still a few months to go! From the release of many great new IT products to the increase of businesses switching to the MSP licensing model, the list of IT trends in 2018 can go on and on. So, the team...
by Soft Solutions | Oct 9, 2018 | Blog, StorageCraft
A common occurrence that the IT industry sees is people setting their disaster recovery solutions and then just forgetting about it, but how ready will you be when disaster actually strikes? There are many different ways that disaster can strike, including natural...
by sofsol | Sep 24, 2018 | 3CX, Blog, VoIP
As you are no doubt aware, 3CX have recently released v15.5 update 6 of their acclaimed PBX system, and have now undertaken to improve customer experience with major revamps to their Partner Portal and other services they offer. From dropping the 35% additional...
by sofsol | Sep 20, 2018 | Blog, StorageCraft, Trend Micro
Last week Soft Solutions went around the country and took our “Preparing for Data Breach” executive lunches to Auckland, Wellington and Christchurch. Among the issues covered was how the new data breach reporting regime is impacting Australia and how that...
by sofsol | Sep 17, 2018 | Blog, Enterprise Solutions, ManageEngine
One of the daily tasks for an IT admin is user provisioning and user de-provisioning. Although this sounds very straightforward, there are few other tasks that need to be performed to fully set up a user account. The first step for the IT admin is to configure an AD...
by sofsol | Sep 10, 2018 | 3CX, Blog, VoIP
For all of our 3CX Partners who have been waiting to get a higher level of certification, the time is nearly here! In November, the team from 3CX will be coming to New Zealand, all the way from Cyprus, to host Intermediate and Advanced Technical Training in...
by sofsol | Sep 4, 2018 | 3CX, Blog, VoIP
Your urgent attention is needed for any of your customers that are currently running a version of 3CX IP PBX prior to 15.5 SP6. Due to a recent change by Google with their SSL Certificates, older versions of 3CX (prior to 15.5 SP6) will be unable to activate from...
by sofsol | Aug 28, 2018 | Blog, Managed Services, StorageCraft
Every business should have a business continuity plan to ensure protection from disaster, and having the right Disaster Recovery software can assist in that significantly. Kinetics Group is a premium IT support provider for the SME market, they do not sell hardware or...
