by Soft Solutions | Oct 22, 2019 | 3CX, Blog, VoIP
When it comes to telephony (or VoIP), there have traditionally been 2 types of organisations I have come across. You have old school outfits that have been laying cabling and wiring analogue systems since the dawn of time and are used to crawling through small dusty... by Soft Solutions | Oct 22, 2019 | Blog, Enterprise Solutions, ManageEngine
IT departments moved away from shared mailboxes years ago, because it was a painful and inefficient way of handling requests. While implementing an IT helpdesk (ticketing) solution worked for IT, other lines of business still struggle with this daily. The... by sofsol | Oct 22, 2019 | Blog
Traditionally the role of an IT reseller has been to take a brand and go and find customers to buy it – but the new reality is that customers find products for themselves and the reseller needs to morph into a solution provider and be seen to be adding real value to... by sofsol | Oct 9, 2019 | Blog, StorageCraft
OneXafe Solo – a sneak peek, drinks and canapes Join Soft Solutions and StorageCraft to celebrate the latest game-changing technology – the OneXafe Solo 300. Come along to get a brief update on how it revolutionises your service offering. Then stay for... by sofsol | Oct 8, 2019 | Blog, SolarWinds MSP
Your technicians are busy. Securely storing, recalling and updating clients’ passwords shouldn’t slow them down. When your staff changes, how do you also revoke access to these critical systems? Furthermore, as a MSP you’ll hold passwords to multiple clients’ systems.... by Will Lai | Sep 30, 2019 | Blog, Grandstream, VoIP
I’m still unsure how I feel about the next generation of the Marvel movie franchise. The last set of movies ended powerfully, with one of the largest gross revenues to date. Without spoiling too much, a key point to the final movie (End Game) involved a special pager... by Will Lai | Sep 25, 2019 | 3CX, Blog, Counterpath, Grandstream, VoIP, VoIP Update
In this update: 3CX’s new CEO 3CX version 16 – update 3 Beta, get prepared now Grandstream’s product roadmap Soft Solutions webinars – 26th & 30th September 3CX WebMeeting status Case studies – local stories to share? 3CX sales... by Soft Solutions | Sep 24, 2019 | Blog, Malwarebytes, Security Solutions
In this modern era of computing, keeping up with the bad guys is a real challenge, let alone trying to get ahead of them! So, when it comes to your endpoint security strategy do you subscribe to the “If it ain’t broke don’t fix it” school of thought or are you... by sofsol | Sep 24, 2019 | Blog, Malwarebytes, Security Solutions, SolarWinds MSP
How do you present the story of guarding against phishing attacks to your customers? Social Engineering is a rising threat. SolarWinds MSP have created a great little set of infographics you can use in an email or as part of a webinar or seminar for educating your... by Will Lai | Sep 23, 2019 | 3CX, Blog, VoIP
3CX is well known for their frequent service pack updates. They enrich the functionality and features of their PBX system. On occasion these updates are substantial enough that it changes the underlying infrastructure of the system – a PBX as feature-rich as 3CX... by Dhruv Patel | Sep 17, 2019 | Blog, Enterprise Solutions, ManageEngine
Microsoft has announced that after January 14, 2020 Microsoft will no longer provide security updates or support for PCs running Windows 7. According to NetMarketShare’s data, 40.88% are still using Windows 7 – compared to the 37.44% who have moved on to the latest... by Soft Solutions | Sep 11, 2019 | Blog, Managed Services, StorageCraft
ShadowXafe MSP’s launching September 23 Great news. ShadowXafe will be available on a MSP basis in a couple of weeks. Enjoy all the benefits of this next-generation data protection solution, without long-term commitments. ShadowXafe is a specialised...