by Soft Solutions | Jan 22, 2021 | Blog, Enterprise Solutions, ManageEngine
The past few years have seen the IT helpdesk evolve from a simple inbox, into a full ITSM solution. It’s one that can be expanded to other parts of an organisation, to help business units deliver services better and more efficiently. Today, the customer service inbox... by Soft Solutions | Dec 18, 2020 | Blog, Enterprise Solutions, ManageEngine
It’s that time of the year. When most of the office staff have gone on holiday and a few of the IT team stay to support the skeleton crew. They tidy up systems and do the odd jobs that couldn’t be done during the year. One often underlooked task is tidying up file... by Soft Solutions | Dec 18, 2020 | Blog, Enterprise Solutions, ManageEngine
Ensuring uninterrupted availability of services is virtually impossible. Outages and scheduled maintenance carried out by businesses are inevitable. This can greatly affect the usage of these services by stakeholders. Unexpected downtime can lead to the lack of... by Soft Solutions | Dec 18, 2020 | Blog, Managed Services, StorageCraft
ShadowProtect SPX 7.0 – now available! The latest version of SPX is here. The new release delivers expanded use cases, better performance and reliability, and improved deployment workflow. Specifically, it: Supports newer versions of Linux OS. ReFS... by Soft Solutions | Dec 17, 2020 | Blog, Managed Services, SolarWinds MSP
You may have heard the term “endpoint detection and response” (EDR) crop up over the past few years. These solutions were created, to better adapt to the evolution occurring across the threat landscape. Everything modern AV does, EDR takes a step further –... by Soft Solutions | Dec 17, 2020 | Blog
2020 has been a massive year of change across industries. We adapted to working from home, changing how we interacted overnight. Our team reflects below. I came into the first lockdown full of fear for the security of the jobs of our team, knowing that business... by Soft Solutions | Dec 16, 2020 | Blog, Managed Services, SolarWinds MSP
SolarWinds Orion security warning: no impact to RMM customers Several US Government organisations were recent hacking targets via a product called SolarWinds Orion. It’s an on-premise solution used by large enterprise organisations. While SolarWinds MSP shares... by Soft Solutions | Dec 15, 2020 | Blog, Enterprise Solutions, ManageEngine
ManageEngine’s Patch Connect Plus has an expanding repository of 600+ deployment ready updates. Which means users don’t have to face the daunting task of downloading or preparing each third-party update, before carrying out deployment to client systems. The... by sofsol | Dec 9, 2020 | 3CX, Blog, Grandstream, VoIP Update
In this update: 2020 is almost a wrap Christmas shutdown planning 3CX scoops Technology Excellence Award 3CX version 16 – updates Happy holidays 2020 is almost a wrap 2020 has been a year like no other – with a global pandemic that we hadn’t seen... by sofsol | Dec 9, 2020 | Blog, Enterprise Solutions, ManageEngine
Can’t read or see images? View this email in a browser How to overcome IT project management issues If you’re a project manager (PM), you’ll know that IT projects can get complex, quick. Many large IT projects involve various people / technologies /... by Soft Solutions | Dec 3, 2020 | Blog, Enterprise Solutions, ManageEngine
If you’re a project manager (PM), you’ll know that IT projects can get complex, quick. Many large IT projects involve various people / technologies / solutions, to successfully complete on time. A PM’s main goal is to drive successful outcomes at each project... by Soft Solutions | Nov 30, 2020 | 3CX, Blog, VoIP
As we edge closer to the end of 2020, 3CX are releasing information on the upcoming changes to their Partner Programme for 2021. In 2021 the revenue targets will increase for the Silver, Gold, and Platinum partners. Details of new targets are: Silver – US$7500 retail...