Independent study finds results with ServiceDesk Plus
ManageEngine commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study to examine the potential ROI of Service Desk Plus. The independent study concluded that organisations can achieve benefits up to a net present value of $2.08 million, with a...
Submit a great 3CX case study. Get pizzas for your team!
Would you like a lunch shout on Soft Solutions? Just propose a case study for consideration. If 3CX accepts, we’ll arrange a treat for your team. There is nothing better than a local and relatable case study to help get a sale across the line. Share your success...
RMM’s integration to Autotask / ConnectWise PSAs is changing
Both PSAs will be retiring support for their legacy APIs. This means that you’ll need to change the way your RMM integrates with either PSA, to ensure continued PSA support. The change needs to be made by December 17. Thankfully, it only involves a few simple steps!...
Security hardening feature enhances security
ManageEngine's ADManager Plus enables you to check your security score and configure all security-related settings from a single location. Product security hardening helps users evaluate the security of their ADManager Plus installation. This will help thwart...
Introduction of CIS compliance
Is your IT highly dynamic in nature? Now you have the ability to maintain and audit endpoints in line with more than seventy-five CIS benchmarks. Ensure that you have continual CIS compliance with ManageEngine’s Vulnerability Manager Plus. Find out more.
Site-to-site VPN monitoring available
ManageEngine's OpManager now supports site-to-site VPN monitoring. This enables you to monitor the private traffic moving across the branches of your organisation. It also supports prominent leaders in the VPN infrastructure market like WatchGuard, Fortinet and Cisco....
How a UEM Remote Access Plus add-on enhances your ServiceDesk Plus solution
In the latest build of ServiceDesk Plus, the asset inventory agent is now replaced with a unified agent from its fellow ManageEngine solution, Desktop Central. With ServiceDesk Plus, inventory is now managed via the Desktop Central agent for asset warranty information...
ManageEngine NZ Newsletter – November 2021
You're invited. Get a glimpse of what's ahead, with Rajesh Ganesan (VP of Product Management) over a fireside chat. Kevin Rowland, CIO of Fliway Transport, also shares his learnings on how to best leverage ManageEngine's product set. Finally, we'll recap 2021's key...
Soft Solutions’ COVID-19 Response Policy
In the interest of protecting our staff and their families, which in turn maximises our ability to deliver what our customers and suppliers need of us. Soft Solutions’ policy is that anybody visiting our offices needs to be fully vaccinated. If you have an appropriate...
VoIP Channel Update
In this update: 3CX v18 free Enterprise edition upgrade 3CX license upgrades and trade-ins Webinars - upcoming and recent 3CX Basic Technical Training iOS and Android apps updated 3CX blogs Need demo equipment? Grandstream ex-demo and EOL clearance Submit a great 3CX...