Advantages of a SLA driven disaster recovery strategy
We all know that there are a few key considerations to an effective disaster recovery (DR) strategy. We make sure that; the backup completes successfully, verify that it is recoverable, send a copy offsite and have a plan for what to do when disaster strikes to get...
30% of exploits are via web browsers. How vulnerable is your business?
You might be aware that Google recently warned all Mac and Windows users to urgently update their Chrome Brower, due to a security bug that could let hackers hijack their computer. When such scenarios arise, immediately installing the patch or updating the version, is...
Vendor Watch – OpManager lowers price points to take on competition
Some say that if you’re not an upcoming start-up, then you’re a legacy solution provider. It’s great to see that even though OpManager has been around since 2004, they are taking major steps to innovate and adapt to the demands of current times. The major...
Migrate exchange data to Office 365, without noticeable changes for end-users.
Many organisations are wanting to migrate from an on-prem environment to Office 365, to enjoy the benefits of Microsoft’s public cloud offerings. With Office 365, Microsoft lets you enjoy the cloud version of their popular programmes like Word, Excel, Outlook,...
VoIP Channel Update
In this update: 3CX version 16 3CX Quick Reference Guide 3CX road map - Update 1 preview 3CX technical training Grandstream - new DECT technology Got 3CX customers on 16-SC Standard free 1-year trials, expiring soon? WiFi Voice - ready for the real world? How to...
How to practice better VoIP security
We all know that any internet facing application needs to have security as a core focus. Thankfully Zero Trust Architectures are becoming more common as network and sysadmins adopt better security practices in light of news around 0 day exploits, botnets and general...
Vendor Watch – Managed Antivirus for Mac is here
Microsoft-based machines remain dominant in most of your end-users’ operating environments. While this makes life simpler to manage, the question remains on how to best implement antivirus (AV) on Mac workstations. You may be setting up AV manually on these...
Have you automated your Active Directory process for user onboarding?
The new employee onboarding process usually stays the same at most organisations. Many companies are still manually onboarding employees within their Active Directory (AD). This manual process not only takes a lot of man-hours, but also risks human error while setting...
Revising pricing for GFI’s products – May 1, 2019
As a valued GFI partner, we wanted to advise you of an upcoming change to the GFI price-book, taking effect shortly. Please share this notice with anyone in the organisation you believe should be across these licensing changes. On May 1, 2019 GFI Software is...
VoIP Troubleshooting
Capturing traffic for VoIP troubleshooting When troubleshooting VoIP issues, there are a few ways to get the details needed for both Soft Solutions and our vendors to assist. This will be along the lines of increasing the logging verbosity within 3CX, generating the...