Do your customers want to know how to use 3CX more effectively?
We’ve found a common query from our resellers when it comes to VoIP training. This is a two-fold query as is, not only for the resellers themselves but also their customers. Soft Solutions’ regularly travel the country for the larger training seminars, however this is...
Facebook exposed your phone’s data in April. What about your corporate data?
Facebook is the world’s most popular social media platform. Everyone has the app on their phone. But not everyone is aware of their privacy being at risk. What’s happened in the last few months, regarding Facebook’s security? During mid-April, a security researcher...
VoIP Channel Update
In this update: 3CX version 16 - update 2 is now live 3CX CRM integration 3CX Partner Programme webinar VoIP for business is a no-brainer, but what about home? Marketing materials Professional services Firmware for IP phones Soft Solutions’ YouTube channel Case...
LastPass: what if end users don’t even need passwords?
For an end user; setting, remembering and re-entering multiple work usernames and passwords is time-consuming. Now multiply that by an organisation’s total headcount, and the lost productivity (or worse, the cost of a hacked system) is all too real. ...
Microsoft Windows has been vulnerable for 100+ days. Worried?
Unfortunately, Windows 10 and 8 have gone public with an exploitable zero-day vulnerability. Despite 100+ days since its release, Microsoft is still looking for a solution to fix the bug. It's actually a bug within SymCrypt, the core cryptographic library responsible...
VoIP for businesses is a no-brainer, but what about homes?
An interesting thought occurred to me today during a visit to a new potential customer. VoIP is growing drastically in New Zealand with the major telco ISPs rolling it out at both the back end and the front end. This makes a lot of sense for businesses who want to...
Challenges that AWS administrators have and how a simple tool can help!
Amazon Web Services (AWS) is one of the most popular public cloud providers today. Over the years, AWS’s services have expanded from cloud computing to application development and security. However, some of the most common challenges are: Proactively monitoring...
Do you need to provision phones remotely from 3CX?
A common question I come across during 3CX planning pre-implementation, is how to set up remote extensions with the phone system. 3CX features a few ways to achieve this which I generally cover off during 3CX intermediate and advanced technical training. This is...
Do you know who’s making changes when technicians use generic logins?
Many organisations have strict network login password policies, and force their employees to change their AD passwords every 90 to 120 days. However, their techs often use generic credentials to log into servers, applications, shared services or gain admin access....
VoIP Channel Update
In this update: 3CX version 16 - Update 1 3CX Technical Trainings Accor Hotels and Grandstream Changes to 3CX price discounts 3CX Skills Based Routing Grandstream launches GRP series IP phones Lessons your VoIP phones can learn from the movie Interstellar How to...