3CX’s Update 4 Beta – adds calling from Chrome browsers

3CX has just released v16 Update 4 Beta. This is hot on the heels of the Alpha release, a couple of weeks ago. Along with bug fixes they have included new functionality around backup protocols and the web client. The 3CX web client now has a plugin available for users...

ServiceDesk Plus Infographic

ManageEngine ServiceDesk Plus - A Journey of simplicity, change, choice and affordability Below is the full infographic:

SolarWinds MSP Channel Update

Backup for Office 365 gets a price cut   SolarWinds aims to provide complete data protection for Microsoft Office 365 and they have now added SharePoint support on top of the Exchange and OneDrive options already available. Even better, from this month you will...

How to handle call flows during holiday hours

With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how...

VoIP Channel Update

In this VoIP update: 2019 is almost a wrap Christmas shutdown planning 3CX version 16 - update 4 Alpha Our most recent webinars Grandstream GXV3500 unveiled 3CX Partner Programme - annual sales goals Blog articles Case studies - local stories to share? Marketing...

Deploying phones offsite with 3CX (via SBC and VPN)

I’ve found during 3CX training sessions, that our partners get fantastic value in attending. They can ask more in-depth questions and discuss upcoming deployments. A common theme this year has been around remote deployment and “hub and spoke” configurations. This is...

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