by Soft Solutions | Jul 21, 2020 | Blog, Managed Services, SolarWinds MSP
Get tips and tricks at SolarWinds’ User Groups Learn first-hand, what other resellers are using from SolarWinds MSP’s product range. This is an open forum for partners to share best-practice tips and tricks. Each session covers the cornerstone RMM, Mail Assure... by Soft Solutions | Jul 17, 2020 | 3CX, Blog, VoIP
Phone templates in 3CX are important files that allow phones to be provisioned. They include values that allow the PBX to generate configuration files. These are sent to a phone to give it extension details, ring tone, date, VLAN tags and more. Grandstream, Polycom,... by Soft Solutions | Jul 1, 2020 | Blog, Enterprise Solutions, ManageEngine
As New Zealand companies get into the swing of the new ‘normal’, cost optimisation remains high on every executive’s priority list. One solution is the concept of Enterprise Service Management (ESM) –applying IT Service Management (ITSM) concepts to other departments... by Soft Solutions | Jun 29, 2020 | Blog, Managed Services, SolarWinds MSP
You can now access these SolarWinds MSP solutions as standalone versions, without RMM being a prerequisite. Take Control Plus Take Control Plus is a remote support solution that lets your techs access nearly any platform or device, to solve issues... by Soft Solutions | Jun 25, 2020 | 3CX, Blog, VoIP
An all-new 3CX WebMeeting is here! With a refreshed UI and numerous improvements under the hood, it’s been redesigned to make your remote working experience even smoother. Beefed up infrastructure We’ve added more servers to support the steep demand in web meetings... by Soft Solutions | Jun 23, 2020 | Blog, Managed Services, SolarWinds MSP
Urgent update required to RMM agents SolarWinds MSP has informed us about a vulnerability which was recently reported in RMM Windows Agent versions prior to version 10.8.9. If successfully exploited, this could allow a local user to replace files, elevate their... by Soft Solutions | Jun 22, 2020 | 3CX, Blog, VoIP
The quick answer is 3CX. Their SBC (Session Border Controller) is a game changer for remote phone deployment. What does the SBC do? The SBC greatly simplifies remote phone deployment by creating a powerful connection to an offsite PBX. It routes traffic between the... by Soft Solutions | Jun 12, 2020 | Blog, Enterprise Solutions, ManageEngine
What is ISO 20000? It is an internationally recognised standard for service management. It helps you cut costs, by aligning IT services and streamlining conformance to a set standard. ManageEngine’s comprehensive suite of IT management solutions helps achieve... by Soft Solutions | Jun 9, 2020 | Blog, Grandstream, WatchGuard
Did you know the first WiFi network dates back to 1971? ALOHAnet utilised a UHF antenna array, as there were no frequencies for computer to computer communication in the 70s. It paved the way for the more modern 802.11 protocol in 1997, that had a whopping speed of 2... by Soft Solutions | May 25, 2020 | 3CX, Blog, VoIP
There is a famous carpentry proverb that states “measure twice and cut once”. The idea behind the saying is to emphasise accuracy when cutting materials. This makes sure time and resources are not wasted during a project. Accurate measurement and planning are keys to... by Soft Solutions | May 13, 2020 | Blog, Managed Services, StorageCraft
OneXafe Solo’s launched! Great news. StorageCraft’s Plug-and-Play Data Protection solution is now available. Designed for smaller, simpler environments – it streams data directly to StorageCraft’s Cloud Services. It uses the same ShadowXafe data protection... by Soft Solutions | May 4, 2020 | Blog, Managed Services, StorageCraft
Ransomware attacks are still on the rise. It has evolved into a highly lucrative business for organised crime syndicates. IT security vendors alone, cannot absolutely guarantee the protection of clients’ data from ransomware attacks. Make sure you never pay the ransom...