by Soft Solutions | Aug 4, 2020 | Blog, More Solutions
From August 19, 2020, SSL vendors will no longer be able to offer two-year public TLS certificates. This is due to an industry-wide requirement set by Apple and Google, stating that any two-year TLS certificate issued after August 30, 2020 will be distrusted in their... by Soft Solutions | Aug 3, 2020 | 3CX, Blog, VoIP
3CX are constantly adding new features and bug fixes in every service pack’s release. Version 16 update 6 Alpha was recently released for testing purposes. It includes a memory optimisation as well as updates to the Windows softphone application. Update 6 introduces... by Soft Solutions | Jul 31, 2020 | Blog, Enterprise Solutions, ManageEngine
During the first half of 2020, office workers across New Zealand rallied together to fight the unseen enemy. Along the way, Kiwis proved that they can be as productive working on the couch, as in the office. Fast forward to Q3 2020 in post-lockdown New Zealand. Remote... by Soft Solutions | Jul 29, 2020 | Blog, Security Solutions, WatchGuard
Learning how a new technology works can often prove challenging. What are its key differentiators and how do I build a complete solution? Thankfully with WatchGuard, there is a dedicated learning portal that has a wealth of resources for upskilling. The Learning... by Soft Solutions | Jul 21, 2020 | Blog, Managed Services, SolarWinds MSP
Get tips and tricks at SolarWinds’ User Groups Learn first-hand, what other resellers are using from SolarWinds MSP’s product range. This is an open forum for partners to share best-practice tips and tricks. Each session covers the cornerstone RMM, Mail Assure... by Soft Solutions | Jul 17, 2020 | 3CX, Blog, VoIP
Phone templates in 3CX are important files that allow phones to be provisioned. They include values that allow the PBX to generate configuration files. These are sent to a phone to give it extension details, ring tone, date, VLAN tags and more. Grandstream, Polycom,... by Soft Solutions | Jul 1, 2020 | Blog, Enterprise Solutions, ManageEngine
As New Zealand companies get into the swing of the new ‘normal’, cost optimisation remains high on every executive’s priority list. One solution is the concept of Enterprise Service Management (ESM) –applying IT Service Management (ITSM) concepts to other departments... by Soft Solutions | Jun 29, 2020 | Blog, Managed Services, SolarWinds MSP
You can now access these SolarWinds MSP solutions as standalone versions, without RMM being a prerequisite. Take Control Plus Take Control Plus is a remote support solution that lets your techs access nearly any platform or device, to solve issues... by Soft Solutions | Jun 25, 2020 | 3CX, Blog, VoIP
An all-new 3CX WebMeeting is here! With a refreshed UI and numerous improvements under the hood, it’s been redesigned to make your remote working experience even smoother. Beefed up infrastructure We’ve added more servers to support the steep demand in web meetings... by Soft Solutions | Jun 23, 2020 | Blog, Managed Services, SolarWinds MSP
Urgent update required to RMM agents SolarWinds MSP has informed us about a vulnerability which was recently reported in RMM Windows Agent versions prior to version 10.8.9. If successfully exploited, this could allow a local user to replace files, elevate their... by Soft Solutions | Jun 22, 2020 | 3CX, Blog, VoIP
The quick answer is 3CX. Their SBC (Session Border Controller) is a game changer for remote phone deployment. What does the SBC do? The SBC greatly simplifies remote phone deployment by creating a powerful connection to an offsite PBX. It routes traffic between the... by Soft Solutions | Jun 12, 2020 | Blog, Enterprise Solutions, ManageEngine
What is ISO 20000? It is an internationally recognised standard for service management. It helps you cut costs, by aligning IT services and streamlining conformance to a set standard. ManageEngine’s comprehensive suite of IT management solutions helps achieve...