We’ve found a common query from our resellers when it comes to VoIP training. This is a two-fold query as is, not only for the resellers themselves but also their customers. Soft Solutions’ regularly travel the country for the larger training seminars, however this is...
An interesting thought occurred to me today during a visit to a new potential customer. VoIP is growing drastically in New Zealand with the major telco ISPs rolling it out at both the back end and the front end. This makes a lot of sense for businesses who want to...
A common question I come across during 3CX planning pre-implementation, is how to set up remote extensions with the phone system. 3CX features a few ways to achieve this which I generally cover off during 3CX intermediate and advanced technical training. This is...
I’m a big fan of the movie Interstellar. Aside from thoroughly enjoying the flick, a lot of the science behind it was well researched. There is a phenomenon that occurs in our analogue world due to the curvature of spacetime that Einstein proposed with General...
We all know that there are a few key considerations to an effective disaster recovery (DR) strategy. We make sure that; the backup completes successfully, verify that it is recoverable, send a copy offsite and have a plan for what to do when disaster strikes to get...
We all know that any internet facing application needs to have security as a core focus. Thankfully Zero Trust Architectures are becoming more common as network and sysadmins adopt better security practices in light of news around 0 day exploits, botnets and general...
Microsoft-based machines remain dominant in most of your end-users’ operating environments. While this makes life simpler to manage, the question remains on how to best implement antivirus (AV) on Mac workstations. You may be setting up AV manually on these...
As a valued GFI partner, we wanted to advise you of an upcoming change to the GFI price-book, taking effect shortly. Please share this notice with anyone in the organisation you believe should be across these licensing changes. On May 1, 2019 GFI Software is...
Capturing traffic for VoIP troubleshooting When troubleshooting VoIP issues, there are a few ways to get the details needed for both Soft Solutions and our vendors to assist. This will be along the lines of increasing the logging verbosity within 3CX, generating the...
Now more than ever customers are switching from a traditional PBX to an IP PBX. 3CX has stamped its mark as a leading provider in the VoIP space. With the launch of version 16 last week, the product introduces much longed for features. 3CX is well known for its...
Soft Solutions is most commonly known for the distribution of a wide range of IT solutions, including VoIP solutions. As well as providing these solutions, one of our focuses is around enabling our partners working in the VoIP space. We know for partners entering this...
Do you know the three main necessary qualities for a unified communications solution? Every business wants to increase productivity and efficiency to make the most out of every day. Grandstream Networks provide award-winning solutions that allow small, medium and...
