by Soft Solutions | Jan 31, 2020 | 3CX, Blog, VoIP
There are numerous ways to set up IP phones with a PBX system. A common method is via Plug and Play (PnP) provisioning – where a phone announces itself via multicast on a local LAN. Phones can also be set up remotely via STUN (Session Traversal Utilities over... by Soft Solutions | Jan 28, 2020 | Blog, Managed Services, SolarWinds MSP
In this update: What’s ahead for RMM? First 10 partners selling extra SolarWinds, pilots a plane. 5 tips for preventing harm after an employee leaves Best practice eBooks to grow your business What’s ahead for RMM? Get in-depth insights into RMM’s product... by Soft Solutions | Jan 28, 2020 | 3CX, Blog, VoIP
Congratulations to everyone who made it through 2019! I had the pleasure of travelling around NZ as the technical trainer for 3CX’s Basic, Intermediate and Advanced courses last year. It was fantastic seeing the high level of engagement and most notably, passed... by Soft Solutions | Jan 23, 2020 | Blog, Security Solutions, WatchGuard
In recent years, malicious threats have evolved to become more advanced at avoiding detection by traditional firewalls and anti-virus solutions. In order to combat these evolving threats, internet and network security has also evolved from single scanning solutions.... by Soft Solutions | Dec 10, 2019 | 3CX, Blog, VoIP
3CX has just released v16 Update 4 Beta. This is hot on the heels of the Alpha release, a couple of weeks ago. Along with bug fixes they have included new functionality around backup protocols and the web client. The 3CX web client now has a plugin available for users... by Soft Solutions | Dec 6, 2019 | Blog, Enterprise Solutions, ManageEngine
ManageEngine ServiceDesk Plus – A Journey of simplicity, change, choice and affordability Below is the full infographic: by Soft Solutions | Dec 4, 2019 | Blog, Managed Services, SolarWinds MSP
Backup for Office 365 gets a price cut SolarWinds aims to provide complete data protection for Microsoft Office 365 and they have now added SharePoint support on top of the Exchange and OneDrive options already available. Even better, from this month you will... by Soft Solutions | Nov 29, 2019 | 3CX, Blog, VoIP
With the holiday season rapidly approaching, use 3CX to re-route calls (call flows) and better manage caller expectations. 3CX breaks calls into three time windows: global office hours, specific office hours and holiday days. The Intermediate training covers off how... by Soft Solutions | Nov 26, 2019 | 3CX, Blog, VoIP
I’ve found during 3CX training sessions, that our partners get fantastic value in attending. They can ask more in-depth questions and discuss upcoming deployments. A common theme this year has been around remote deployment and “hub and spoke” configurations. This is... by Soft Solutions | Nov 25, 2019 | Blog, Security Solutions, Trend Micro
You may not have heard the term but you would have definitely come across these emails before. CERT NZ defines Business Email Compromise (BEC) as when an attacker gets access to an employee’s email account without their permission to carry out a range of attacks or... by Soft Solutions | Nov 19, 2019 | Blog, More Solutions, Security Solutions
SSL is often a pain for the ordering team at any IT reseller, meaning many of you are very happy that Soft Solutions has expertise in cutting through the confusion for you. Until 31st December, one of the biggest SSL brands, DigiCert, is offering a discount that is... by Soft Solutions | Oct 31, 2019 | 3CX, Blog, Grandstream, VoIP
During 3CX training events for the Basic, Intermediate and Advanced certifications, I cover off how to provision phones locally, via STUN and using a session border controller (SBC). The key way this works is 3CX generates a configuration file for the phone with the...