Manage Customer Technology

The world’s largest cloud RMM

SolarWinds MSP helps you run your MSP business with efficiency and ease!

This is a scalable, end-to-end IT service management platform built for MSPs of all sizes—from one-person shops all the way to 100+ employee powerhouses, so when you grow SolarWinds MSP grows with you. Soft Solutions introduced SolarWinds MSP into the NZ market nearly 10 years ago to help assist the growing number of MSPs coming from New Zealand. We are actively involved in the SolarWinds MSP community in New Zealand. We coordinate and run events alongside the SolarWinds MSP team to make sure you and your customers get the most out of this versatile but powerful software. Soft Solutions also offers local first level support, inside visitations and consulting, so running SolarWinds MSP couldn’t be any easier. SolarWinds MSP also offers a flexible billing model so you only pay for what you need, all charged in NZD.

Remote Monitoring & Management

The SolarWinds RMM gives you a comprehensive set of tools to efficiently secure, maintain, and improve IT in a single dashboard. Having all the tools you need to run your IT systems in one place makes it easier to manage and save money at the same time. Features included are in the SolarWinds RMM:

Network Path Visualization

Remote Access

Automated Monitoring and Maintenance

Patch Management

Prescriptive Data Analytics

Data-Breach Risk Intelligence

Managed Antivirus

Web Protection

SolarWinds Backup

Protect your servers, applications, workstations and critical business documents. No appliances. No separate storage costs. The SolarWinds Backup management console is unique, the customizable dashboard provides at-a-glance status and fast issue resolution in just a few clicks. Some features included are:

Server Backup

Workstation Backup

Backup Documents

Virtual Disaster Recovery

Security-Focused Storage

Mail Assure

SolarWinds Mail Assure offers an ultra-secure, ultra-reliable email protection and archiving platform that protects businesses from phishing, malware, and other email-borne threats. Mail Assure provides the best-in-class email protection and email archiving with unparalleled service stability and excellent user experience.

24/7 Built-In Email Continuity

Compatible with Any Kind of Email Service

Mail Archiving

Additional Security Layer for Office 365

Virtually no downtime in over a decade

SolarWinds PassPortal

An encrypted, yet efficient password and documentation management solution built for MSPs. It offers credential injection, reporting, auditing, password change automation and privileged client documentation capabilities. This is designed to streamline a technician’s day, by placing essential documentation at their fingertips to standardise service delivery and expedite issue resolution.

Manage risk

Integrate IT documentation

Standardise service delivery

Shorten incident resolution times

Help clients meet compliance guidelines

Endpoint Detection and Response (EDR)

SolarWinds EDR helps MSPs prevent, detect, and respond to ever-changing threats. You can recover quickly when ransomware or another exploit strikes. Remediation and rollback helps reverse the effects of an attack. It restores endpoints to their pre-attack healthy state to minimise customer downtime.

Prevent cyberattacks

Respond effectively through automation

Detect threats with behavioural AI

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SolarWinds Take Control Plus

A remote support solution that provides a powerful tool for IT providers to access nearly any platform or device to solve issues quickly. It delivers clear visibility and communication capabilities to solve technical problems fast.

Session monitoring

Reporting

Dashboard controls

Troubleshooting & maintenance tools

Configuration

SolarWinds MSP Manager

SolarWinds MSP Manager was built from the ground up to make both ticketing and managing your operation efficient. It provides simple ticketing, knowledge management, task management, scheduling, and billing features.

Branded customer portal

Reporting dashboards

Mobile applications

Batch billing exports

Customer management

SolarWinds Risk Intelligence

This can calculate the real-time risk of a data breach in financial terms. Helping you build a strong business case for data protection and triage the most important problems to tackle.

Risk trending reports

Deep vulnerability scanning

At-risk data discovery

Data risk communicated as financial impact

Discovery of inappropriate access and alerts

Discover the Solarwind MSP difference for yourself!

We’d like to hear from you. Send us an email or better yet, give us a call!

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