Advantages of a SLA driven disaster recovery strategy

We all know that there are a few key considerations to an effective disaster recovery (DR) strategy. We make sure that; the backup completes successfully, verify that it is recoverable, send a copy offsite and have a plan for what to do when disaster strikes to get...

VoIP Channel Update

In this update: 3CX version 16 3CX Quick Reference Guide 3CX road map - Update 1 preview 3CX technical training Grandstream - new DECT technology Got 3CX customers on 16-SC Standard free 1-year trials, expiring soon? WiFi Voice - ready for the real world? How to...

How to practice better VoIP security

We all know that any internet facing application needs to have security as a core focus. Thankfully Zero Trust Architectures are becoming more common as network and sysadmins adopt better security practices in light of news around 0 day exploits, botnets and general...

Revising pricing for GFI’s products – May 1, 2019

As a valued GFI partner, we wanted to advise you of an upcoming change to the GFI price-book, taking effect shortly. Please share this notice with anyone in the organisation you believe should be across these licensing changes.   On May 1, 2019 GFI Software is...

VoIP Troubleshooting

Capturing traffic for VoIP troubleshooting When troubleshooting VoIP issues, there are a few ways to get the details needed for both Soft Solutions and our vendors to assist. This will be along the lines of increasing the logging verbosity within 3CX, generating the...

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